We want you to have a pleasant shopping experience and be completely satisfied with your purchase. We want you to visit us again and we love it when you share the good news about our store with your friends.
Our CUSTOMER GUARANTEE: "You can shop at our store 100% Risk Free!"
We strive to offer you the best products at the best prices. We want you to be happy your purchase. However, if for some reason you are disappointed with your purchase, please contact us within 10 days of receiving your order so we can give you instructions on how to return it to us.
If you need to return something, please send an email to: customerservice@misskaties.com, or phone us at 1-877-981-2116, within 10 days of receiving your order to get a Return Merchandise Authorization number (RMA). You can view misskaties.com return policy here.
The only things we require are...
- Your item must be unused and in the same condition as when we shipped it to you
- Items that require assembly must not have been assembled
- Your item must be packed in all the original packing materials with instructions and manuals enclosed.
Due to health and sanitary reasons, there are some items that are not returnable:
Hats & Costumes or any other garment
Whistles or other items that are made to put in your mouth
Also, custom engraved or personalized items are also not returnable unless there is a mistake made on our part.
If for any reason your purchase was damaged during shipping, please contact the shipping company immediately. If you need any help, please email or phone us.
Because your satisfaction is of utmost importance to us, we are here to help you all we can! |
